# Pricing for buyers

## Pricing that scales with you, _not against you._

One platform for grocers, restaurants, and distributors buying direct. Unlimited users. Unlimited suppliers. No hidden fees.

### Trusted by

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### Your plan moves with your volume. 
Pay one rate on the purchases you make. No per-user fees, no per-location fees, no base subscription.

### Basic

For small procurement teams sourcing up to $2M a year.

- +2% on gross order value
- No base fee. Month-to-month.
- [Book a Demo →](/content/demo?tab=buyer/index.html)
- Free set up. No contract.

#### What’s included

- ✓ Unlimited users and locations
- ✓ Unlimited suppliers
- ✓ Supplier discovery
- ✓ Store-level and central ordering
- ✓ Delivery scheduling
- ✓ Food safety verification
- ✓ 25+ reports
- ✓ 7-day support, 9am–9pm EST

Annual purchases: Up to $2M

Consolidated payments: +0.8%

### Most Popular

### Scale

For multi-location procurement teams sourcing $2M–$25M a year.

- +1% on gross order value
- Lower rate kicks in at $2M. Same contract.
- [Book a Demo →](/content/demo?tab=buyer/index.html)
- Dedicated rep. Free farm onboarding.

#### Everything in Basic, plus

- ✓ Multi-location order routing
- ✓ Custom approval workflows
- ✓ ACH, wire, and check payments
- ✓ ERP, OMS, and POS integrations
- ✓ Custom reports and dashboards
- ✓ Foraging: we’ll find suppliers for you

Annual purchases: $2M – $25M

Consolidated payments: +0.4%

### Enterprise

For national programs sourcing more than $25M a year.

- Custom
- Priced around your program. Annual contract.
- [Talk to Us →](/content/demo?tab=buyer/index.html)
- Dedicated team. Tailored to your program.

#### Everything in Scale, plus

- ✓ Dedicated customer success team
- ✓ Custom integrations and APIs
- ✓ Advanced reporting for compliance
- ✓ Security review and custom SLA
- ✓ Priority on roadmap requests
- ✓ Quarterly program check-ins

Annual purchases: $25M+

Consolidated payments: Contact us

### What the rate buys

> “Local Line bypasses the traditional distribution channels and gets products directly from local farmers to each of our locations. It gave us access to products _we simply didn’t have the ability to buy before._”  
**Jason Corriveau**, Roche Bros. Supermarkets

#### What’s in the rate

- Every plan runs on the full platform. Not a stripped version, not a starter tier.
- Per-user fees: None
- Per-location fees: None
- Onboarding cost: Free
- Supplier onboarding: On us

### The whole platform, _every plan._

Nothing gets gated behind a higher tier. Your plan changes the rate, not the features.

#### Features

- 🔍 Supplier discovery: A network of 10,000+ suppliers, filterable by region, product, and growing practice.
- 📋 Order management: Order from HQ or let each store order itself. 50% fewer errors than phone and email.
- 🚚 Delivery and logistics & Offline Payments: Set receiving windows that actually work. Track every order from field to dock.
- 💳 Consolidated payments: Pay every farm in one batch. Credit card, ACH, wire, or check — one transaction.
- 📊 Local reporting: 25+ reports built for local food programs. Ready to hand to a board or integrate into your systems.
- 🛡️ Food safety: Farm certifications and compliance docs, all in one place. Ready when the FSQA team shows up.
- 🔗 Integrations: Connects to the ERP, OMS, and POS systems your team already runs. No data silos.
- 👥 Unlimited users and locations: Add every buyer, every store, every department. The rate stays the same.
- 🤝 7-Day Support: A real team that knows local procurement, 9am to 9pm EST. Weekends included.

## Full breakdown

### Every feature, _side by side._

|  | **Basic**Teams sourcing up to $2M a year. | **Scale**Teams sourcing $2M–$25M a year. | **Enterprise**Teams sourcing more than $25M a year. |
| --- | --- | --- | --- |
| Pricing |  |  |  |
| Markup on gross order value | +2% | +1% | Custom |
| Annual purchase volume | Up to $2M | $2M – $25M | $25M+ |
| Billing | Month-to-month | Month-to-month | Annual contract |
| Supplier Onboarding | Free | Free | Free |
| Sourcing |  |  |  |
| Supplier discovery | ✓ | ✓ | ✓ |
| Unlimited suppliers | ✓ | ✓ | ✓ |
| Growing practices filter | ✓ | ✓ | ✓ |
| Foraging service | — | ✓ | ✓ |
| Operations |  |  |  |
| Order management dashboard | ✓ | ✓ | ✓ |
| Store-level ordering | ✓ | ✓ | ✓ |
| Central ordering | ✓ | ✓ | ✓ |
| Unlimited users | ✓ | ✓ | ✓ |
| Unlimited locations | ✓ | ✓ | ✓ |
| Custom approval workflows | — | ✓ | ✓ |
| Delivery scheduling | ✓ | ✓ | ✓ |
| Payments |  |  |  |
| Credit card payments | ✓ | ✓ | ✓ |
| Consolidated payments | +0.8% | +0.4% | Contact us |
| ACH, wire, and check payments | ✓ | ✓ | ✓ |
| Custom payment terms | — | ✓ | ✓ |
| Food Safety & Compliance |  |  |  |
| Food safety certification tracking | ✓ | ✓ | ✓ |
| Compliance documentation | ✓ | ✓ | ✓ |
| Advanced reporting | — | ✓ | ✓ |
| Reporting & Integrations |  |  |  |
| 50+ local food reports | ✓ | ✓ | ✓ |
| Custom dashboards | — | ✓ | ✓ |
| ERP integrations | — | ✓ | ✓ |
| OMS and POS integrations | — | ✓ | ✓ |
| Custom API integrations | — | — | ✓ |
| Support & Success |  |  |  |
| 7-day support | ✓ | ✓ | ✓ |
| Free supplier onboarding | ✓ | ✓ | ✓ |
| Dedicated account rep | — | ✓ | ✓ |
| Dedicated success team | — | — | ✓ |
| Quarterly program check-ins | — | — | ✓ |
| Security review and custom SLA | — | — | ✓ |

## Switching tiers, without the scramble.

What actually happens when your volume crosses a threshold. The mechanics, not the marketing.

- No new contract to sign
- Same paper
- No downtime or migration
- All of it

### Volume drops? So does friction.

Seasonal or program shifts pull you back a tier. Rate adjusts. No penalty.

## From procurement teams

## Real teams. _Real numbers._

★★★★★
“Local Line bypasses the traditional distribution channels and allows us to get products directly from local farmers. It gave us access to local products _we simply didn’t have the ability to buy before._”

**Jason Corriveau**
Roche Bros. Supermarkets

★★★★★
“You log in, select what you need from your approved list of suppliers, and you’re done. It’s faster, cleaner, and _you don’t lose track_ of what’s been ordered.”

**Tom Sulski**
Tops Friendly Markets

★★★★★
“Better communication, reduced food waste, and fresh produce made simple. Local Line transformed how we run our local program _from day one._”

**Bryce Skinner**
Green Top Grocery

★★★★★
"Local Line saves our team 15 hours a week on order management and supplier communication."

**Uly Robertson**
Monadnock Food Co-op

★★★★★
"We rely on Local Line to streamline sourcing from 25 produce suppliers across all three of our locations. Nothing else comes close for local food procurement."

**Michael Krogh**
New Pioneer Food Co-op

★★★★★
"We've been able to expand our local program without overwhelming ourselves or our producers. The platform handles the coordination so we can focus on the relationships."

**Chris Spaleta**
Eat Local Huron

## Common questions

### How does the markup actually work?

One markup on the gross value of orders you place: 2% on Basic, 1% on Scale, custom on Enterprise. No base fee, no per-user or per-location fees, no minimum. If you choose to batch-pay suppliers through Local Line, consolidated payments adds 0.8% on Basic and 0.4% on Scale. Enterprise rates are custom. Pay any other way and that rate doesn't apply.

### Am I locked into a contract?

If you buy less than $25M a year, you're month-to-month. No annual commitment. Buyers over $25M sign annual contracts to lock in custom rates and enterprise support.

### What if I don't know how much I'll buy?

Start on Basic. When your volume nears $2M, your rep moves you to Scale and the rate drops. Same platform, same contract, lower rate.

### We don't need every feature yet. Can we start smaller?

Yes. Most teams start with a few locations and a narrow supplier set. We'll configure your account to show only the features you're using and switch the rest on as your program grows.

### Is there a per-user or per-location fee?

No. Every plan includes unlimited users and unlimited locations. Add every buyer, every store, every department — the rate doesn't change.

### Is onboarding really free?

Yes. Our team configures your account, sets up locations and approvals, and onboards every supplier you work with. At our cost, on every plan.

### How do I pay suppliers?

All plans accept Visa, Mastercard, and Amex. Scale and Enterprise add ACH, wires, and checks. Consolidated payments lets you pay multiple suppliers in one transaction — optional, small rate on top.

### Does it work with our ERP or OMS?

Yes. Scale and Enterprise connect to the popular ERP, OMS, and POS platforms — SAP, NetSuite, Dynamics, and the common POS stacks. Custom API work is available on Enterprise.

## Ready to get started?

### Built with your supply chain, _not around it._

Source direct. Consolidate locations. Report what your program actually did. Book a call and we'll walk you through the platform with your numbers in it.

- [Book a Demo →](/content/demo?tab=buyer/index.html) 
- [Start free trial](https://sourcing.localline.ca/register)

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